Adult Case Management

Care for adults with severe and persistent mental illness
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Adult Case Management

Case Management is a community-based service for individuals with Medicaid living with a severe and persistent behavioral health diagnoses. Case managers are part of the collaborative coordination of the individual’s treatment plan, focusing on improving self-sufficiency through planning, connection to community resources, advocacy, coordination, and monitoring of activities. 

The purpose of case management is to create opportunities and increased independence for the individual. 

Case Management services may include:

  • Assistance in accessing community services and resources: basic needs, food resources, education, health care, financial assistance, and support systems
  • Helping individuals coordinate resources if using multiple agencies/programs
  • Developing specialized programs to improve interpersonal skills, symptom management, and coping skills

Frequently Asked Questions about Case Management:

For most people, Case Management is a new experience. Our professional staff is available to answer any questions you may have.

What are the requirements to receive Case Management Services?

The individual must have an open case with SpringVale Health Centers. This requires an initial assessment/intake with a licensed counselor. The individual must have or be eligible to receive Medicaid.

How do I start?

A referral may be made by any healthcare provider or another community organization with which the individual is involved. Individuals may also contact SpringVale directly at 330.343.6631.

Who can benefit from these services?

Adults ages 18 and older who are living with a severe and persistent behavioral health diagnoses and require assistance dealing with the daily challenges they face.

How often does the case manager meet with the individual?

Because every situation is unique, an individualized plan will be developed based on the specific needs of the individual.

Please Note: When calling about this service, please ask to speak to the Adult Case Manager Supervisor.