FAQs and Testimonials

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Frequently Asked Questions

If you have further questions, please call 330.343.6631.

Yes! In 2021, we changed our name to SpringVale Health Center. We are still the same locally operated nonprofit health care provider you’ve trusted for over 50 years. We have not been acquired by another organization and we have no plans to pursue that course of action. Our goal is to continue evolving our organization to meet the growing health care needs of our community.

Everyone can utilize our behavioral health, primary care, dental, and pharmacy services. We accept Medicaid, Medicare, and private insurance. We also have a sliding-fee scale available. We will serve all patients regardless of their ability to pay.

Anyone can use any of our services. You do not need to be established with our behavioral health services.

Yes. Uninsured or underinsured individuals may be eligible for discounts on services provided by SpringVale Health Centers. These discounts are offered based on household income and family size. To determine your eligibility, call us at 330.343.6631.

Yes! We accept Ohio Medicaid and all Managed Care plans offered in Ohio. We also accept private insurance, Medicare, and offer a sliding-fee scale.

Transportation services are offered for some programs, including ADAPT and case management. Learn more about available transportation services.

Testimonials

Questions and Testimonials for SpringVale Health Centers

“SpringVale has a wonderful staff . . . you don’t find this anymore. Everyone is great. Thank you!”

Thank You!

“Everyone at [SpringVale] takes time to ensure every visit is a good one. Thank you!”

Prompt & Friendly

“Staff was prompt and friendly. Very satisfied with [SpringVale]. I have referred several friends and family.”

The Best Care

“Best doctor I have had. I have sent numerous people here for care and they are just as satisfied. I drive from Massillon to use the health center.”

Patience & Respect

“Everybody has been extremely patient and respectful with me and my husband.”

Wonderful Staff

“The girls at the front desk are so sweet and nice. [SpringVale] has a wonderful staff…you don’t find this anymore. Everyone is great. Thank you!”

My Hero

“Everyone treats me very well. I like coming [to SpringVale] a lot. My provider is my hero. She helps me get things in order.”