FAQs and Testimonials

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Frequently Asked Questions

If you have further questions, please call 330.343.6631.

Is SpringVale Health Centers the same agency as Community Mental Healthcare and Community Family Health Center?

Yes! In 2021, we changed our name to SpringVale Health Center. We are still the same locally operated nonprofit health care provider you’ve trusted for over 50 years. We have not been acquired by another organization and we have no plans to pursue that course of action. Our goal is to continue evolving our organization to meet the growing health care needs of our community.

Am I able to receive services at SpringVale Health Centers?

Everyone can utilize our behavioral health, primary care, dental, and pharmacy services. We accept Medicaid, Medicare, and private insurance. We also have a sliding-fee scale available. We will serve all patients regardless of their ability to pay.

Do I have to be a behavioral health patient to use the primary care, dental, and pharmacy services and vice versa?

Anyone can use any of our services. You do not need to be established with our behavioral health services.

I don’t have insurance. Can I still receive services at SpringVale Health Centers?

Yes. Uninsured or underinsured individuals may be eligible for discounts on services provided by SpringVale Health Centers. These discounts are offered based on household income and family size. To determine your eligibility, call us at 330.343.6631.

Do you accept CareSource, Buckeye Health, Molina, Paramount Advantage, or United HealthCare?

Yes! We accept Ohio Medicaid and all Managed Care plans offered in Ohio. We also accept private insurance, Medicare, and offer a sliding-fee scale.

Does SpringVale Health Centers provide transportation services?

Transportation services are offered for some programs, including ADAPT and case management. Learn more about available transportation services.

Testimonials

Questions and Testimonials for SpringVale Health Centers

“SpringVale has a wonderful staff . . . you don’t find this anymore. Everyone is great. Thank you!”

The Best Care

“Best doctor I have had. I have sent numerous people here for care and they are just as satisfied. I drive from Massillon to use the health center.”

Recovery Support

“Thank you for being such a huge part in helping my recovery and changing my life to one that I can enjoy and look forward to each day.”

Years of Care

“[My counselor] is so amazing! I’ve been going to therapy for over 10 years. She is the best I’ve ever had. She’s helped me so much!”

Patience & Respect

“Everybody has been extremely patient and respectful with me and my husband.”

Prompt & Friendly

“Staff was prompt and friendly. Very satisfied with [SpringVale]. I have referred several friends and family.”

Great Dental Care

“Dr. Bucher did an amazing job fixing my front teeth they look beautiful. He is a miracle worker. I will tell everyone to come to see him. He is very funny and polite at the same time great job!”